This Privacy Policy describes how we collect, use, and disclose personal information when you use our ticketing system services. Please read this Privacy Policy carefully before using our services. By accessing or using our ticketing system, you agree to the terms of this Privacy Policy.

1. Information We Collect:

1. • Personal Information: When you register an account or purchase tickets through our ticketing system, we may collect personal information such as your name, email address, phone number, billing address, and payment information.
   • Usage Data: We may collect information about how you interact with our ticketing system, including your IP address, browser type, device identifiers, pages visited, and the time and date of your visit.
   • Cookies: We use cookies and similar tracking technologies to collect information and improve the user experience. You can control cookies through your browser settings, but disabling cookies may limit your ability to use certain features of our ticketing system.

1. Use of Information:

1. • We may use the personal information we collect to:

1. • • Process ticket purchases and transactions.
     • Communicate with you about your account, tickets, or updates to our services.
     • Provide customer support and respond to inquiries.
     • Analyse usage trends and improve our ticketing system.

1. • We may also use aggregated and anonymized data for statistical and research purposes.

1. Disclosure of Information:

1. • We may share your personal information with third-party service providers who assist us in providing and improving our ticketing system, such as payment processors, customer support providers, and marketing partners.
   • We may also disclose personal information when required by law or in response to lawful requests by public authorities.

1. Data Security:

1. • We take reasonable measures to protect the security of your personal information and prevent unauthorized access, disclosure, alteration, or destruction.
   • However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

1. Retention of Information:

1. • We retain personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

1. Children’s Privacy:

1. • Our ticketing system is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected personal information from a child under 13, please contact us immediately.

1. Your Choices:

1. • You may update or correct your account information at any time by logging into your account settings.
   • You may opt-out of receiving promotional communications from us by following the unsubscribe instructions provided in such communications.
   • Please note that even if you opt-out of receiving promotional communications, we may still send you non-promotional messages related to your account or transactions.

1. Changes to this Privacy Policy:

1. • We reserve the right to modify or update this Privacy Policy at any time. We will notify you of any changes by posting the revised Privacy Policy on our website or through other appropriate channels.

1. Contact Us:

1. • If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at info@tikento.com

Thank you for trusting us with your personal information. We are committed to protecting your privacy and providing a secure ticketing experience.